ISO and Government Approved Digitisation Specialists

Customer Records

The digitisation of Customer Records enables accurate and quick transfer of customer data into company Customer Relationship Management (CRM) and Accounting systems. Customer records can date back over 50 years and hence, the materials and format of your paper files may have changed over time.

Scan2Archive will assess all materials and may offer a variety of scanning techniques in order to produce the best quality and most cost effective results. The suggested digitisation process is as follows:

  • Collection of files from filing cabinets, shelving, compactus storage and packing into archive boxes.
  • Preparation of files including removal of staples, clips and repositioning of “Post-it” notes.
  • Scanning with high resolution state of the art Document Scanners.
  • Optical Character Recognition (OCR) for text searching.
  • Each file can be output to 1 PDF file and indexed as per the customer’s required naming conventions.
  • Data extraction of all membership details to csv or xls format for import into CRM / Accounting system.
  • Delivery of digital files via secure online link or encrypted USB media.
  • Secure destruction or secure return of original files.