MAIL HOUSE SERVICES
Our professional team have the expertise to handle all your project needs and help you automate your workflow – you don’t even need to be in the office!
Mail processing is more than simply emptying your post office box and opening envelopes. The information and data provided in each mail item needs to be handled and managed in an efficient way.
As scanning specialists, we collect your mail and then scan and extract the data so it is easily catalogued, viewed electronically,
and actioned.
OUR MAIL HOUSE SERVICES INCLUDE:
TO FIND OUT MORE ABOUT OUR MAIL HOUSE SERVICES FOR YOUR BUSINESS, CONTACT US TODAY FOR A FAST, OBLIGATION-FREE QUOTE.
OUR VIRTUAL MAIL ROOM
BENEFITS OF OUTSOURCING
AND AUTOMATING YOUR MAIL ROOM
HOW THE VIRTUAL
MAIL ROOM WORKS
DAILY MAIL
COLLECTION
Scan2Archive personnel collect mail from a P.O. Box, Locked Bag or Australia Post depot. This service can be carried out every day, twice a week or weekly depending on the volume of mail and Service Level Agreements you have in place with your customers and internal staff.
MAIL OPENING
AND SORTING
Once received at our scanning facility, mail is opened, sorted and prepared for scanning. The Scan2Archive team processes up to 10,000 mail items per day. Commercial Letter Opening equipment ensures the most cost effective and timely services are provided to our clients.
SCANNING
DATA PROCESSING
AND FILE OUTPUT
Data such as Customer Name, Address, Member Number, Document Type is extracted and output to a compatible format for import into client CRM / ERM systems. Files are indexed in line with client file naming conventions.
DIGITAL FILE
DELIVERY
Digital files and data can be uploaded directly to the customer records management system or made available via a secure FTP connection.
BANKING
Scan2Archive offer daily banking services. Our staff are bound by confidentiality agreements and complete national criminal records checks. This always ensures the security and confidentiality of our clients records.
Cheques, Money Orders and Cash can be deposited into client back accounts within 12 hours of receipt at our scanning facility. Banking reports are submitted to clients for confirmation of all deposit transactions.
SECURE STORAGE
AND DESTRUCTION
Mail is stored at our Scanning facility for up to 4 weeks and securely destroyed once customer approval is received. Longer term storage options of paper records are also available.